Privacy Policy & Terms of Service

Privacy PolicyLatitude Global Solutions (“we,” “us,” or “our”) values your privacy. This Privacy Policy outlines how we handle the information you provide when using our services.1. What We CollectWhen you submit a transcript or request a report, we collect:
• The contents of the transcript, which may include personal or business information from you or third parties
• Your email address and phone number, provided during sign-up or submission
• Any optional context or additional notes you choose to include2. How We Use ItWe use this information to:
• Generate and deliver your custom sales call analysis
• Improve our service over time (in aggregate form only)
• Contact you with your results and follow-up messages
• Send product updates, offers, or other marketing communications
• Comply with legal or administrative requirementsYou can opt out of marketing emails at any time by clicking the unsubscribe link in any message or by contacting us directly.3. Transcript Handling & Data Retention
• All transcripts are deleted from our system after analysis is complete.
• We do not store, reuse, or share transcript data.
• We do not use your data to train AI models.4. Sharing & Third PartiesWe use third-party services (e.g., OpenAI, email providers) to power parts of the analysis and delivery. These providers only access your data as needed to perform their specific role.5. Your RightsYou can contact us at any time to request that your data be deleted or to ask questions about how it’s used. Email: [email protected]⸻Terms of ServiceBy using our website or submitting a transcript for analysis, you agree to the following terms:1. Service DescriptionLatitude Global Solutions provides AI-generated summaries, insights, and follow-up suggestions based on transcripts of real or simulated sales calls. This service is intended to help users reflect on and improve sales performance.2. No GuaranteesThe reports generated by our service are based on automated analysis and may include suggestions or insights intended to support your sales strategy. However, these reports should be used as one input among others in your decision-making process.We do not guarantee any specific results from using the service. Nothing provided by Latitude Global Solutions should be considered legal, financial, or business advice. You are solely responsible for how you interpret and act on the information provided.3. User ResponsibilityYou agree that:
• You have the right to submit any transcripts you send us up to your monthly limit.
• You won’t upload content that violates laws or rights of others.
• You use the information we provide at your own discretion and risk.4. ModificationsWe reserve the right to modify or discontinue the service at any time. We may update these terms without notice — the latest version will always be posted here.5. Limitation of LiabilityWe are not liable for any direct, indirect, incidental, or consequential damages resulting from your use of the service.⸻ContactIf you have any questions about this document or your data, email us at: [email protected]

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